Will Congress Address “Surprise Bills” in Health Care?

Surprise bills, also referred to as balance billing, is when a consumer (ie: patient) seeks medical care at a hospital or from providers he/she believes are in-network only to receive a bill for the balance of the cost because somewhere along the line a provider was out-of-network. (To read about a few examples, see Sarah Cliff’s series.) I do think the tide is turning nationally, and that Congress will tackle this issue in the 2019-2020 session.

Let’s look at a situation where a patient needs surgery. She researches the hospital and surgeon, doing her best to make sure they are all in-network. Unbeknownst to her, the anesthesiologist or pathologist used was out-of-network. The patient later receives a large “surprise bill” for the balance of that cost. In some situations, this can lead to a negotiating stand-off between the insurer and the hospital/provider. The patient – with the least ability to pay and the least negotiating power – is left in the middle, financially on the hook.

A few states, like Florida, California and New York, have enacted comprehensive laws to get at these situations, while some states have smaller policies in place. The majority of states do not address the issue at all, which may be why bipartisan members of Congress released draft legislation last year and the President has taken in recent days to speaking about the need to fix this issue.

What are some of the policies that have been proposed or even enacted at the state level?

  • Establishing fixed charges in these situations (say, Medicare + X%);
  • Capping a patient’s financial liability;
  • Creating an arbitration process;
  • Exempting certain services (say, emergency or sexual assault); and,
  • Requiring more transparency, notice of providers in/out of network.

In a time period of political polarization, addressing the issue would demonstrate Congress can take on health care issues (top of mind for many constituents) and effectively legislate in a bipartisan fashion. Win-win in the legislative world as well as a win for consumers. That’s why I expect legislation will be re-introduced in this Congress and that it has a better-than-average shot of passage. What do you think?

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Jennifer Boese is the Director of Health Care Policy at CLA. She is a highly successful public policy, legislative, advocacy and political affairs leader, including working in both the state and federal government as well as the private sector. She brings over 20 years of government relations and public policy knowledge with her to CLA. Well over half of her career has been spent dedicated to health care policy and the health care industry, affording her a deep understanding of the health care market and environment, health care organizations and health care stakeholders. Her role at CLA is to provide thought leadership, policy analysis and strategic insights to health care providers across the continuum related to the industry's ongoing transformation towards value. A key focus of that work is on market innovations and emerging payment models. Her goal is to help CLA clients navigate and thrive in an increasingly dynamic health care environment.

Comments

Nice work, Jenny. Interesting and very difficult situation for all parties, hope Congress can address this.